Privacy Policy

1. Introduction

This Privacy Policy explains how BlackWidow Technologies ("BlackWidow", "we", "us", or "our") collects, uses, and protects your information when you visit our website at www.blackwidow-tech.com (the "Site") or when you contact us, request a quote, or use our services.

We are committed to protecting your privacy. We do not sell your personal data to third parties.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide, such as:

• Name
• Company name
• Email address
• Phone number
• Industry and business details
• Information you provide in forms (e.g., project descriptions, quote requests, contact forms)
• Newsletter subscription preferences

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Site
• Referring website or source
• Cookies and similar tracking technologies (see our Cookie Policy)

This helps us understand how visitors use our Site and improve our content and services.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotes
• Deliver and manage our services
• Communicate with you about your account, projects, or support requests
• Send newsletters or marketing communications (only if you have opted in)
• Improve our Site, services, and user experience
• Comply with legal obligations and enforce our terms

We do not sell your personal data to third parties.

We may share information with trusted service providers who help us operate our business (for example, hosting providers, email service providers). They are only allowed to use your information to perform services on our behalf and must protect it.

4. Legal Bases for Processing (If Applicable)

If required by your local laws (for example, in the European Economic Area), we may process your personal data based on:

• Your consent (for example, when you subscribe to our newsletter)
• Performance of a contract (for example, when we provide services to you)
• Legitimate interests (for example, to improve our Site and services)
• Compliance with legal obligations

5. Email Communications, Newsletters, and Marketing

We use an opt-in approach for newsletters and marketing emails. We will only send you newsletters or marketing communications if you have explicitly opted in (for example, by checking a box or subscribing through a form).

You can opt out at any time by:

• Clicking the "unsubscribe" link in any marketing email, or
• Contacting us at info@blackwidow.tech with your request.

We may still send non-marketing communications related to your account, projects, or legal notices even if you opt out of marketing emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and secure our Site
• Remember your preferences
• Analyze how visitors use the Site

For more details, please see our Cookie Policy.

You can manage your cookie preferences through your browser settings and, where available, through our cookie banner or preference tools.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, accounting, or reporting obligations

When we no longer need your information, we will delete it or anonymize it in a secure manner.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you
• The right to request correction or update of your information
• The right to request deletion of your information (subject to legal obligations)
• The right to object to or restrict certain processing
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@blackwidow.tech. We may need to verify your identity before responding to your request.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us.

We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us at info@blackwidow.tech, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: